Locked out of your email? Start with the symptom.
Most email help walks you through the same generic checklist no matter what actually went wrong. MailFixly starts from the error you are looking at, explains what it means, and gives you only the steps that apply to it.
Start here
What is actually happening?
Pick the symptom that matches your screen. Each one goes straight to the part of the guide that deals with it rather than to a general troubleshooting page.
Guides
Guides & tools
Each guide covers one problem properly rather than ten problems briefly. We publish when a guide is finished and tested, which is why this list grows slowly and deliberately.
Help centre
Outlook & Hotmail help
The pillar page. Every problem routed by symptom, plus why Hotmail, Outlook.com, Live and MSN are all one system, and what an independent publisher can and cannot do about your account.
Updated Aug 15, 2026Start here
Sign-in
Outlook won’t let you sign in? Fix it by symptom
Sign-in loops, wrong-password errors that are not wrong, locked accounts, missing verification codes, and the mobile app, plus a browser-side checker for spotting a fake sign-in page.
Updated Aug 13, 2026Read guide
Password & recovery
Forgot your Hotmail or Outlook password?
Reset it in minutes, or recover the account when no code can reach you. What the recovery form is really scoring, why requests get rejected, and why the usual advice to add a phone number is now out of date.
Updated Aug 15, 2026Read guide
Free tool
Sign-in URL checker
Paste a login address and see whether it genuinely belongs to Microsoft, Google or Yahoo. Catches the subdomain trick that fools almost everyone. Runs entirely in your browser, nothing is sent anywhere.
Updated Aug 16, 2026Open the tool
Accounts & setup
Email without a phone number
Which providers genuinely never ask, why Gmail asks some people and not others, why the shared “tricks” are not tricks, and what you give up when you skip it.
Updated Aug 27, 2026Read guide
Accounts & setup
Free Gmail account: what you get
The 15 GB that is shared with Drive and Photos rather than reserved for mail, the sending limits, and what the “account with password” listings are selling.
Updated Aug 27, 2026Read guide
Accounts & setup
Create a free Hotmail account
Why new sign-ups get @outlook.com, what the free tier actually includes, that addresses are never recycled, and the two-year rule that quietly closes accounts nobody signs in to.
Updated Aug 15, 2026Read guideHow we work
Why these guides are different
Email help is a category full of scraped, undated, keyword-stuffed pages. Here is what we do instead, and you can hold us to all of it.
Every step is walked through on the provider’s live interface before it is published. When a screen changes, the guide changes with it.
No sign-in forms, no password fields, no “verify your account here”. Our tools run entirely in your browser and transmit nothing.
Every guide carries a visible last-reviewed date. Advice about software interfaces goes stale, and hiding the date only hides the problem.
Some account states genuinely cannot be resolved by the account holder. We say so plainly instead of padding the page with steps that will not work.
Something we haven’t covered?
Tell us what went wrong and what you were looking at when it did. Reader reports are how we decide what to write next, and a person reads every one.
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